Breeze
Breeze is a web-based review management workflow built first for multi-location restaurant groups.
What Breeze is
Breeze is a web-based review management workflow built first for multi-location restaurant groups. It brings public reviews, profile issues, location context, owners, and follow-up into a shared process. The queue prioritizes low ratings, sensitive themes, and unanswered reviews across locations. Teams can prepare response drafts using the review, restaurant context, and a chosen tone, then edit and approve them before public replies. Head office can compare unanswered reviews, response habits, recurring themes, and follow-up by location. Important issues can be tracked with an owner, status, context, and next step. Its Google Business Profile connection uses OAuth 2.0 to find accounts and locations a signed-in user may manage, but it does not publish replies, edit profile information, or import performance data. Breeze also names hotels, retail chains, local service brands, and healthcare clinics as audiences. Pricing is on request; a scoped pilot's price depends on locations and configured workflow.
Good
- Prioritizes low ratings, sensitive themes, and unanswered reviews.
- Response drafts can be edited and approved by people.
- Head office can compare review patterns by location.
- Issues can have owners, status, context, and next steps.
Watch out
- Google connection does not publish review replies.
- Google connection does not edit profile information.
- Google performance data is not imported.
- Pricing is on request.
Who it suits
Breeze primarily suits restaurant groups managing reviews across multiple locations. Hotels, retail chains, local service brands, and healthcare clinics are also listed as audiences.
Verdict
Breeze organizes review triage and follow-up across locations while keeping people in control of public replies. Its Google connection has clear limits, so teams needing reply publishing or profile edits through that connection should account for them.
Plans and prices
From Breeze's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pulse | — | Free visibility diagnostic · Review, listing, search, AI-answer, and menu visibility assessment · Nearby-competitor snapshot |
| Pulse | Priced on request | Free visibility diagnostic · Review, listing, search, AI-answer, and menu visibility assessment · Nearby-competitor snapshot |
| Self-service | — | Restaurant visibility profile · Owned page builder and templates · Proof wall · Weekly visibility checklist |
| Self-service | Priced on request | Restaurant visibility profile · Owned page builder and templates · Proof wall · Weekly visibility checklist |
| Full Breeze | Priced on request | Includes self-service features · Weekly fixes across pages, listings, FAQs, reviews, and social proof · Competitor tracking · Monthly proof report |
| Full Breeze | — | Includes self-service features · Weekly fixes across pages, listings, FAQs, reviews, and social proof · Competitor tracking · Monthly proof report |
| Scoped pilot | Priced on request | Price depends on locations and configured workflow · scope and price agreed before work starts · pilot expansion is a separate decision |
The facts
Each one read from Breeze's own pages, with the date it was checked.
What it does
- Certifications
- Breeze does not claim SOC 2, ISO 27001, HIPAA, PCI DSS, or another security certification unless an applicable audit or attestation is completed and published.checked 4 Oct 2026
- Deletion
- Breeze says it will complete data deletion within 30 days of a valid request, subject to stated exceptions.checked 4 Oct 2026
- Google connection limits
- The current Google connection does not publish review replies, edit profile information, or import Google Business Profile performance data.checked 4 Oct 2026
- Google integration
- The current Google Business Profile connection uses OAuth 2.0 to discover accounts and locations the signed-in user may manage.checked 4 Oct 2026
- Location performance
- Head office can compare unanswered reviews, response habits, recurring themes, and follow-up by location.checked 4 Oct 2026
- Purpose
- Breeze brings public reviews, visible profile issues, location context, ownership, and rechecks into one operating workflow.checked 4 Oct 2026
- Response drafts
- Breeze prepares review responses using the review, restaurant context, and a tone chosen by the team.checked 4 Oct 2026
- Review queue
- The review workflow prioritizes low ratings, sensitive themes, and unanswered reviews across locations.checked 4 Oct 2026
- Security
- Breeze says website and application traffic uses HTTPS and that production secrets are stored in managed environment bindings rather than source code.checked 4 Oct 2026
- Support
- Early product and customer conversations are handled directly by the founder through the contact page.checked 4 Oct 2026
- Who it serves
- Breeze is built first with multi-location restaurant groups, and its site also names hotels, retail chains, local service brands, and healthcare clinics.checked 4 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- Human approval
- Teams can edit and approve response drafts, and the current workflow keeps a person in control of public replies.checked 4 Oct 2026
The company
- Issue ownership
- Important issues can have an owner, status, context, and next step so teams can follow up instead of relying on alerts alone.checked 4 Oct 2026
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