BPAI

C tier on WhatsApp Customer Service SoftwareScore 5.9· #28of 33

Free plan: No
Paid plans from: ₹1,999/mo
Runs on: api, Web

bpai.in

Summary

BPAI is ranked #28 of 33 in WhatsApp customer service software on Everything Xiaomi. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at ₹1,999/mo.

BPAI plans and pricing

All plans

Starter ₹1,999/mo Per business workspace per month; first 3 months free after business approval and workspace activation. 1 website · Up to 3 team members · 2 connected inboxes · 1,000 AI responses/month · 30-day conversation history · Standard support bpai.in · 8 Oct 2026

Growth ₹4,999/mo Per business workspace per month; first 3 months free after business approval and workspace activation. Up to 3 websites · Up to 10 team members · 5 connected inboxes · 5,000 AI responses/month · 6-month conversation history · Priority support bpai.in · 8 Oct 2026

Scale Custom scope and pricing agreed. Custom websites and team size · Custom inboxes and AI capacity · Agreed conversation history · Custom integration and rollout planning bpai.in · 8 Oct 2026

Compared on WhatsApp customer service software

Free plan: Nobpai.in
Shared inbox: Yesbpai.in
Conversation routing: manualbpai.in
Included agent seats: 3 agentsbpai.in
Conversation retention: 30 daysbpai.in
Team collaboration: Yesbpai.in
WhatsApp templates: Yesbpai.in

Facts

Purpose: BPAI combines customer conversations, AI assistance, team ownership and configured business actions in a support-operations layer that works with an existing CRM or business system.bpai.in · 8 Oct 2026
AI and human control: Teams can use automatic AI replies, Review mode, or human takeover with conversation context.bpai.in · 8 Oct 2026
Inbox channels: BPAI supports configured web chat, WhatsApp, email and other supported inbox connections; channel setup may require provider accounts, permissions and configuration.bpai.in · 8 Oct 2026
Integrations: BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension.bpai.in · 8 Oct 2026
CRM and actions: Configured tools, CRM links and approved actions can support leads, tickets, bookings, forms and business-specific follow-up, subject to connected systems.bpai.in · 8 Oct 2026
AI usage limit: Starter includes 1,000 and Growth includes 5,000 AI responses per month, shared across workspace inboxes and team members; unused responses do not roll over.bpai.in · 8 Oct 2026
Third-party charges: WhatsApp/Meta, messaging-provider and other third-party charges are separate, including during the free period.bpai.in · 8 Oct 2026
Security: BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls.bpai.in · 8 Oct 2026
Support: Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately.bpai.in · 8 Oct 2026
Intended customers: BPAI says it currently focuses on growing Indian service businesses, beginning with property, hospitality, facility services and education workflows.bpai.in · 8 Oct 2026
Maker: BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru.bpai.in · 8 Oct 2026
Free offer conditions: The three-month offer requires business approval, starts at first workspace activation, and does not automatically convert to paid service.bpai.in · 8 Oct 2026