Bookwhen
The facts below are what the maker publishes about Bookwhen, checked and dated. Our editors have not written about it yet.
Plans and prices
From Bookwhen's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 50 bookings/month · 1 team member · 1 booking page · free events only · iframe/API integration · forever |
| Lite | $16 a month | 300 bookings/month · 2 team members · 1 booking page · unlimited locations/classes · payments and discounts · ticket transfers · iframe/API website integration · online events · Zoom · online support · billed monthly |
| Standard | $29 a month | 800 bookings/month · 5 team members · 3 booking pages · memberships · reminder emails · waiting list · vouchers · passes · attendance tracking · YouTube/Vimeo · phone not included · billed monthly |
| Plus | $59 a month | 1800 bookings/month · 10 team members · 6 booking pages · memberships · reminders · waiting list · vouchers · passes · attendance tracking · YouTube/Vimeo · online and phone support · billed monthly |
| Lite | $160 a year | 300 bookings/month · 2 team members · 1 booking page · unlimited locations/classes · payments and discounts · ticket transfers · iframe/API integration · online events · Zoom · billed annually |
| Standard | $290 a year | 800 bookings/month · 5 team members · 3 booking pages · memberships · reminders · waiting list · vouchers · passes · attendance tracking · YouTube/Vimeo · billed annually |
| Plus | $590 a year | 1800 bookings/month · 10 team members · 6 booking pages · memberships · reminders · waiting list · vouchers · passes · attendance tracking · YouTube/Vimeo · phone support · billed annually |
| Enterprise | Priced on request | bespoke plans · franchisor system · reseller accounts · class search portals · custom quote |
The facts
Each one read from Bookwhen's own pages, with the date it was checked.
What it does
- API
- Bookwhen provides an API to integrate event data into a website.checked 7 Oct 2026
- API documentation
- API documentation covers setup, permissions, tokens and filter parameters, while Bookwhen says its support team does not debug customer code.checked 14 Oct 2026
- Attendance
- An online class register lets organisers mark attendance and customise the fields shown to staff.checked 14 Oct 2026
- Automated reminders
- Yeschecked 23 Sep 2026
- Booking pages
- Yeschecked 23 Sep 2026
- Booking tools
- It supports recurring schedules, multiple ticket types, group bookings, custom booking forms, waiting lists, discounts and passes.checked 7 Oct 2026
- Calendar sync
- one-waychecked 23 Sep 2026
- Custom forms
- Event-specific booking forms can validate responses and collect attachments, waivers and marketing consent.checked 14 Oct 2026
- Documentation and support
- Support is offered through in-app chat, email, help guides and a user Facebook group; the company states an average response time below 10 minutes during business hours.checked 14 Oct 2026
- Fees
- Bookwhen says online payment providers charge separate processing fees; free bookings and bookings marked paid offline carry no fee.checked 7 Oct 2026
- GDPR controls
- The service describes Google Cloud hosting in London, restricted data access, automatic retention deletion, breach procedures and customer data rights support.checked 14 Oct 2026
- Group booking
- Yeschecked 23 Sep 2026
- Integration limits
- The help centre lists Zapier, Xero, HubSpot, QuickBooks, Shopify, Square, POS payments and full Mailchimp integration as unavailable; Worldpay is closed to new sign-ups.checked 14 Oct 2026
- Integrations
- Officially available integrations include Zoom, YouTube, Vimeo, Bookwhen API, OpenActive, Stripe and PayPal, with Apple/Google Pay and Klarna available through Stripe.checked 14 Oct 2026
- Intended customers
- Bookwhen says it serves small businesses, individuals, non-profits and franchisors organizing bookings.checked 7 Oct 2026
- Licence
- Merchant terms prohibit copying, sublicensing, reverse engineering and accessing source code, indicating a proprietary hosted service rather than open-source software.checked 14 Oct 2026
- Limit: booking cutoff
- A Trustpilot reviewer requested booking cutoffs by hours because the existing option was limited to one day.checked 14 Oct 2026
- Limit: interface and setup
- Reviewers mention an initially text-heavy or unattractive interface, a learning curve during setup and calendar navigation that can feel clumsy.checked 14 Oct 2026
- Limit: missing integrations
- Reviewers report that Bookwhen does not connect to their accounting or mailing software, matching the official list of unavailable integrations.checked 14 Oct 2026
Where it runs
- Browser requirements
- Supported browsers are current Chrome, Safari, Firefox and Edge releases, with limited support for the latest three versions and no Internet Explorer support.checked 14 Oct 2026
The company
- Company facts
- LinkedIn lists Bookwhen as privately held, founded in 2014, headquartered in Oxford and employing 11–50 people.checked 14 Oct 2026
- Company ownership
- Bookwhen says it has grown from its own revenue and has no funders.checked 14 Oct 2026
- Headquarters
- Oxford, England, United Kingdomchecked 28 Sep 2026
Money
- Free plan
- Yeschecked 23 Sep 2026
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