Bonterra Case Management
Bonterra Case Management is a cloud system for organizing case intake, participant records, workflows and reporting.
What Bonterra Case Management is
Bonterra Case Management is a cloud system for organizing case intake, participant records, workflows and reporting. It runs on the web and iOS and includes intake forms, custom case fields, workflow automation, audit trails and reporting dashboards. Apricot Essentials provides form design, document storage, enrollment and exits, caseloads, network referrals, reporting, email triggers, mobile access, role permissions and record audits. Apricot Pro adds form logic, smart fields, scheduling, internal referrals, custom workflows, rules, alerts, participant portals, advanced audits and multifactor authentication. Apricot Enterprise adds aggregate and results reporting, inventory management, dashboards, single sign-on, a sandbox site, SFTP imports and API access. Pricing is on request, with no plan prices listed. Bonterra Case Management was founded in 2021 and is headquartered in Austin, Texas, United States.
Good
- Cloud deployment with web and iOS access
- Case intake forms and custom fields
- Workflow automation and configurable rules
- Audit trails and compliance reporting
- Enterprise API and SFTP access
Watch out
- Pricing is available only on request
- No listed plan prices
- Advanced features are reserved for higher plans
Who it suits
This system suits organizations managing participant cases, referrals, records and compliance reporting. The iOS and web access also fits teams needing mobile case access.
Verdict
Bonterra Case Management covers intake through reporting with progressively broader Apricot plans. Buyers should compare the required workflow, audit and integration features against the quote-based structure.
Plans and prices
From Bonterra Case Management's own pricing page, checked 19 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Apricot Essentials | — | Form Designer and document storage · Enrollment and exits · Caseloads and network referrals · Native reporting and compliance reporting · Email triggers and mobile access · Role-based permissions and record audits |
| Apricot Pro | — | Everything in Essentials · Form logic and smart fields · Scheduling and internal referrals · Custom workflows, rules, and alerts · Participant intake and portals · Advanced record audits and multifactor authentication |
| Apricot Enterprise | — | Everything in Pro · Aggregate and results reporting · Inventory management and dashboards · Single sign-on and sandbox site · SFTP automated imports · API access |
The facts
Each one read from Bonterra Case Management's own pages, with the date it was checked.
What it does
- Audit trail
- Yeschecked 19 Sep 2026
- Case intake forms
- Yeschecked 19 Sep 2026
- Custom case fields
- Yeschecked 19 Sep 2026
- Deployment
- cloudchecked 19 Sep 2026
- Reporting dashboards
- Yeschecked 19 Sep 2026
- Workflow automation
- Yeschecked 19 Sep 2026
The company
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- Austin, Texas, United Stateschecked 28 Sep 2026
Where it runs
- Mobile apps
- Yeschecked 19 Sep 2026
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