Batch

C tier on Push Notification SoftwareScore 6.2 · #18 of 29

Android app: Yes
Free plan: No
Runs on: Android, api, iOS, Web

batch.com

Summary

Batch is an AI customer engagement platform for CRM teams to design, test, and automate campaigns across acquisition, monetization, and retention. It supports SMS, email, in-app messaging, mobile push, and web push, with a unified editor, predictive audience scores, A/B/N testing, automated journeys, and real-time analytics. Batch AI includes workflow agents, predictive scores, and AI Decisioning for campaign decisions and optimization. Its data platform brings together mobile, website, and data warehouse signals in real time and reconciles cross-device identifiers into customer profiles. Server-side APIs and client-side SDKs support integration, and featured partners include Snowflake, Piano Analytics, Segment, and Hightouch. Batch says its data platform is GDPR compliant, supports configurable data purges, and stores customer data exclusively in France with no technical infrastructure outside the European Union. The company was founded in 2015 and is headquartered in Paris. Replacing a legacy CRM and launching campaigns takes 8–12 weeks depending on the customer’s marketing technology setup. Pricing is available on request; the Enterprise plan includes the full feature set, a dedicated account manager, and connectors for other MarTech tools.

Who it is for

Batch is aimed at CRM teams managing campaigns across multiple messaging channels and customer lifecycle stages. Its APIs, SDKs, and data platform suit organizations bringing together customer signals from mobile, web, and data warehouses.

What is good

Supports SMS, email, in-app, and push campaigns
Includes A/B/N testing and automated journeys
Unifies mobile, website, and warehouse signals
Customer data stored exclusively in France
Provides server-side APIs and client-side SDKs

What to know first

Pricing is available on request
Implementation takes 8–12 weeks, depending on setup
Support varies by plan

Verdict

Batch brings campaign management, automation, analytics, and customer data capabilities into one platform. Its pricing is on request, and implementation time depends on the customer’s marketing technology setup.

Batch plans and pricing

All plans

Enterprise Not published Customizable plan · Full Batch feature set · Dedicated account manager · Connectors for other MarTech tools batch.com · 3 Oct 2026

Compared on push notification software

Mobile OS support: ios_and_androidbatch.com
Mobile analytics: Yesbatch.com
Behavioral triggers: Yesbatch.com
Visual journey builder: Yesbatch.com
A/B testing: Yesbatch.com
Data export: Yesbatch.com

Facts

Product: Batch describes itself as an AI Customer Engagement Platform for CRM teams that designs, tests, and automates campaigns across acquisition, monetization, and retention.batch.com · 3 Oct 2026
Channels: The platform supports SMS, email, in-app messaging, mobile push, and web push campaigns.batch.com · 3 Oct 2026
Campaign tools: Batch provides a unified editor, predictive audience scores, A/B/N testing, automated journeys, and real-time analytics.batch.com · 3 Oct 2026
AI: Batch AI includes workflow agents, predictive scores, and AI Decisioning for autonomously deciding, launching, and optimizing campaigns.batch.com · 3 Oct 2026
Data platform: Batch unifies mobile, website, and data warehouse signals in real time and reconciles cross-device identifiers into customer profiles.batch.com · 3 Oct 2026
Integrations: Batch lists Snowflake, Piano Analytics, Segment, and Hightouch among its featured MarTech partners.batch.com · 3 Oct 2026
Security and privacy: Batch says its data platform is GDPR compliant, supports automatic or customizable data purges, and uses a sovereign architecture outside the US CLOUD Act.batch.com · 3 Oct 2026
Data residency: Batch’s GDPR help page says customer data is stored exclusively in France and that it maintains no technical infrastructure outside the European Union.help.batch.com · 3 Oct 2026
Support: Batch offers CRM and technical support, with plan-specific support ranging from self-service to dedicated account management in its published mobile plans.batch.com · 3 Oct 2026
Implementation: Batch says replacing a legacy CRM and launching campaigns takes 8–12 weeks depending on the customer’s marketing technology setup.batch.com · 3 Oct 2026
Audience: Batch says more than 350 B2C brands across Europe use its platform, including brands in retail, media, mobility, banking and luxury.batch.com · 3 Oct 2026
API: Batch provides server-side APIs for its profile-oriented data model and supports client-side integration through SDKs.doc.batch.com · 3 Oct 2026