Batch
6.8#21 in push notification servicesAndroidiOSWebAPI
VisitBatch vs EngageLab
What both publish
| Fact | Batch | EngageLab |
|---|---|---|
| API | Batch provides server-side APIs for its profile-oriented data model and supports client-side integration through SDKs. | EngageLab exposes REST APIs for SMS templates, signatures, sending and balance queries using API-key authentication. |
| Data residency | Batch’s GDPR help page says customer data is stored exclusively in France and that it maintains no technical infrastructure outside the European Union. | Data is stored in Singapore by default, with customers able to select other data nodes including the United States, Germany, and Hong Kong. |
| Founded | 2015 | 2011 |
| Headquarters | Paris, France | Hong Kong; Singapore |
| Integrations | Batch lists Snowflake, Piano Analytics, Segment, and Hightouch among its featured MarTech partners. | The WebPush product listing states that it supports a Shopify plugin. |
| Support | Batch offers CRM and technical support, with plan-specific support ranging from self-service to dedicated account management in its published mobile plans. | The pricing page says technical experts help with product setup and usage questions are answered 24/7. |
Batch plans
- EnterprisePriced on request
EngageLab plans
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
Pick Batch if…
Batch is aimed at CRM teams managing campaigns across multiple messaging channels and customer lifecycle stages. Its APIs, SDKs, and data platform suit organizations bringing together customer signals from mobile, web, and data warehouses.
Pick EngageLab if…
EngageLab suits businesses seeking customer engagement tools across messaging and automation channels. Its listed industries include financial services, e-commerce, news and media, travel, and gaming.