Basware
Basware automates procure-to-pay work across procurement, accounts payable, and invoice processing.
What Basware is
Basware automates procure-to-pay work across procurement, accounts payable, and invoice processing. Its e-invoicing tools capture invoices submitted through different supplier methods, while AI can code, route, match, and handle exceptions. Procurement features include catalog management, stock integration, shopping, and approval workflows that issue purchase orders as requisitions are approved. Basware says its solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, through APIs and certified integrations. It can also use purchase-order data from existing procurement or ERP systems, complementing rather than replacing those systems. The service is available on Android, iOS, and the web, with API support. Basware identifies globally operating organizations processing more than 50,000 invoices a year, finance shared service centers, and multi-ERP environments as potential fits. Pricing is tailored and available on request; no numeric price is listed. Support is offered by chat, web, and phone, as well as a 24/7 AI-powered self-service chatbot.
Good
- Automates invoice capture and processing tasks.
- Offers procurement catalogs, stock integration, and approval workflows.
- Integrates with more than 250 ERP systems.
- Can complement existing procurement or ERP systems.
- Support includes chat, web, phone, and a 24/7 chatbot.
Watch out
- No free plan is listed.
- Pricing is available only on request.
- A tailored subscription is required.
Who it suits
Basware is aimed at large, globally operating organizations with high invoice volumes, finance shared service centers, and businesses working across multiple ERP systems.
Verdict
Basware combines invoice automation and procurement workflows and is designed to work alongside existing ERP systems. Buyers need to contact the company for pricing tailored to their organization.
Plans and prices
From Basware's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basware subscription | Priced on request | Modules and deployment tailored to organizational requirements · Professional Services and Customer Success included |
The facts
Each one read from Basware's own pages, with the date it was checked.
What it does
- Analytics
- Basware reports 89% touchless processing, 98% first-pass matching on PO invoices and 85% invoices paid on time on its P2P page.checked 21 Oct 2026
- API
- Basware exposes a public-internet REST API using JSON payloads for AP Automation, Supplier Management and Basware Network data exchange.checked 21 Oct 2026
- API regions
- AP Automation APIs have separate test and production environments for Europe, the United States, Australia and Canada.checked 21 Oct 2026
- Certifications
- Basware states that its ISO 27001 certification includes ISO 27017 and ISO 27018.checked 21 Oct 2026
- Cloud connectivity
- Customers must permit access to *.basware.com through firewalls and proxies; TLS 1.2 or higher is required, with TLS 1.3 required for post-quantum cipher use.checked 21 Oct 2026
- Developer documentation
- Public documentation includes an API manual, field-and-method reference, Swagger definitions, OAuth2 endpoints, push notifications and integration-selection guidance.checked 21 Oct 2026
- ERP integrations
- Basware states that it has integrated with more than 250 ERP systems, including SAP, Oracle and Microsoft environments.checked 21 Oct 2026
- Existing systems
- Basware says it can use purchase-order data from existing procurement or ERP systems and complements rather than replaces ERP systems.checked 3 Oct 2026
- Integration formats
- The integration guide documents both REST API and XML interfaces, and says they can be used side by side for different interfaces.checked 21 Oct 2026
- Integrations
- Basware says its P2P solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, using open APIs and certified integrations.checked 3 Oct 2026
- Invoice ingestion
- Its e-invoicing capabilities capture invoices from different supplier channels and advertise 100% invoice-data accuracy.checked 21 Oct 2026
- Invoice matching
- The service matches invoices against purchase orders, contracts and goods receipts, including invoices originating in external procurement systems.checked 21 Oct 2026
- Invoice processing
- Its e-invoicing solutions automate invoice capture across supplier submission methods, while AI can handle coding, routing, matching, and exceptions.checked 3 Oct 2026
- Licence
- The public developer material describes a credentialed hosted service and does not identify an open-source licence or SDK distribution.checked 21 Oct 2026
- Limit: supplier experience
- Trustpilot complaints describe complicated account setup, invoice rejections, low usability and difficulty getting paid through supplier workflows.checked 21 Oct 2026
- Limit: workflow usability
- G2 reviewers report that some simple actions require too many steps, the interface can feel slow and error messages can be unclear.checked 21 Oct 2026
Where it runs
- Approval workflows
- Yeschecked 21 Sep 2026
The company
- Company history
- Basware says it was founded in 1985.checked 3 Oct 2026
- Company legal name and ownership
- Basware Corporation is a private company headquartered in Espoo, Finland; the group is owned by Accel-KKR, Long Path Partners and Briarwood Capital Partners.checked 21 Oct 2026
- Company size
- LinkedIn lists Basware as privately held, headquartered in Espoo, founded in 1985 and employing 1,001–5,000 people.checked 21 Oct 2026
- Founded
- Basware says it was founded in 1985.checked 21 Oct 2026
- Headquarters
- Espoo, Finlandchecked 23 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Limit: implementation and price
- Capterra reviewers describe implementation as challenging, the learning curve as steep, the product as expensive and support as needing improvement.checked 21 Oct 2026
The full review of Basware
Overview
Basware brings procurement, accounts payable and invoice automation into a single procure-to-pay workflow. It is most compelling for large, globally operating organizations with high invoice volumes or multiple ERP environments; smaller teams looking for a simple, predictably priced purchasing tool should look elsewhere.
Key features
Invoice capture works across supplier submission methods, with AI supporting coding, routing, matching and exception handling. That combination suits finance teams seeking to automate repetitive processing at scale, though exceptions still need attention rather than vanishing from the process.
Procurement combines consumer-style shopping with hosted catalogs and automated stock integration. Guided request intake and approval workflows connect requisitions to purchase orders, while supplier management and a supplier portal extend the workflow beyond internal purchasing. This breadth is useful when procurement and accounts payable need to work together, but may be more than a buyer seeking invoice capture alone needs.
Basware says its solutions connect to more than 250 ERP systems, including SAP, Oracle and Microsoft, through open APIs and certified integrations. It can also use purchase-order data from existing procurement or ERP systems, complementing those systems rather than replacing them. That approach is a practical fit for multi-ERP organizations that want to add P2P automation without discarding core systems.
Basware says independent third parties assess its IT controls through frequent ISAE/SOC audits; product-specific SOC 1 and SOC 2 reports are available under NDA. Its ISO 27001 certification includes ISO 27017 and ISO 27018. Support is offered by chat, web and phone, with a 24/7 AI-powered self-service chatbot.
Pricing
Basware subscription: custom pricing under a subscription model. The solution and modules are tailored to organizational size, requirements and existing systems, so buyers need a discussion with Basware to establish scope and cost. There is no free plan. This tailored approach can suit complex deployments, but it does not give smaller buyers a straightforward price for comparison.
Platforms
Basware supports Android, iOS and web, and offers an API for integrations. This gives organizations several ways to connect the platform with their systems and users.
Who it's for
Basware identifies globally operating organizations processing more than 50,000 invoice transactions annually, finance shared service centers and multi-ERP environments as target customers. It is a stronger fit for those organizations than for smaller teams that do not need broad procurement and invoice workflows or tailored implementation scope.
Pros and cons
- Broad procure-to-pay coverage: procurement, invoice automation, supplier management and approvals can be handled in connected workflows.
- ERP flexibility: integration with more than 250 ERP systems and use of existing purchase-order data support organizations retaining established systems.
- Security assurance: independent audits, product-specific SOC reports under NDA and ISO certifications provide formal control documentation.
- Custom pricing and scope: tailoring may suit complex organizations, but buyers cannot quickly compare a published price or a standard package.
Alternatives
Onventis is worth considering for buyers who want a free supplier-network plan: its Supplier Network costs nothing and includes supplier profiles and customer relationship management, alongside its paid Source-to-Pay offering.
Esker Source-to-Pay is another paid option for buyers prepared to request a demo rather than compare public pricing.
WHIZCargo may suit buyers considering a self-hosted platform; it also supports Android, iOS and API, with pricing handled through a demo and sales contact.
Precoro gives buyers a published entry point: its Core plan is $499 a month, billed annually, and includes procurement basics, vendor and spend management, integrations, reporting and analytics, and a mobile app. That is easier to assess against a budget than Basware's custom subscription.
PurchasePlus offers a published Enterprise Pricing plan at $650 a month for procure-to-pay, paperless invoicing and inventory management, making it a comparison for buyers wanting a stated monthly price and those capabilities.
Tradogram may suit smaller teams seeking a published starting price: Essentials costs $99 a month, billed monthly, for one or more users, with an additional user fee.
JAGGAER Contracts is a further paid alternative for buyers evaluating contract-focused software.
Procurify offers custom pricing tailored to products, add-ons, users and integrations, with every customer starting with Purchasing and AP and Expense & Card available as add-ons. It is worth comparing for buyers who prefer that modular purchasing and add-on structure.
For broader category comparisons, see Procure-to-Pay Software, Procurement Software, Supplier Portal Software, AI Invoice Processing Software, Invoice OCR Software and Supplier Management Software.
Verdict
Choose Basware if your organization needs to connect high-volume invoice automation with procurement workflows across existing ERP systems. Its breadth and integration approach are the main reasons to choose it; the absence of a free plan and public price make it a weaker choice for smaller buyers seeking a defined, comparable package.
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