AvidTrak
AvidTrak tracks inbound calls and attributes them to the campaigns, keywords, pages, and channels that generated them.
What AvidTrak is
AvidTrak tracks inbound calls and attributes them to the campaigns, keywords, pages, and channels that generated them. Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to help identify call origins. The platform can transcribe calls with AI, flag keywords, and extract conversation outcomes. Routing options include IVR, after-hours, sequential, simultaneous, and ZIP-code routing. Users can create custom dashboards and schedule reports on call activity and campaign performance. Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio. Its API supports number provisioning, routing and IVR configuration, call-event retrieval, webhooks, and CRM synchronization. A 14-day trial includes $20 in credit and requires no credit card; paid service is required after the credit is used or the trial ends. Overages may apply, with rates varying by plan.
Good
- Attributes calls to campaigns, keywords, and channels
- Offers several routing options, including ZIP-code routing
- Provides custom dashboards and scheduled reports
- Integrates with Salesforce, HubSpot, and Google Ads
- 14-day trial includes $20 in credit
Watch out
- No free plan
- Trial includes limited numbers, minutes, and lookups
- Overage rates vary by plan
- Paid package required after trial or credit ends
Who it suits
AvidTrak suits small businesses and agencies that want to connect inbound calls with marketing activity. Its listed industries include home services, healthcare, legal services, automotive, and franchises.
Verdict
AvidTrak combines call attribution, routing, analysis, and reporting with a range of integrations. Review the plan limits and potential overages alongside the starting monthly price.
Plans and prices
From AvidTrak's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $15 a month | 5 Local Numbers · 500 Local Minutes · 500 Call Recording Minutes · 50 CNAME Lookup Calls · Monthly |
| Professional | $30 a month | 10 Local Numbers · 1500 Local Minutes · 1500 Call Recording Minutes · 100 CNAME Lookup Calls · Monthly |
| Agency | $55 a month | 30 Local Numbers · 2500 Local Minutes · 2500 Call Recording Minutes · 300 CNAME Lookup Calls · 1000 Client Accounts · Monthly |
The facts
Each one read from AvidTrak's own pages, with the date it was checked.
What it does
- API
- The API supports number provisioning, routing and IVR configuration, call-event retrieval, webhooks, and CRM synchronization.checked 2 Oct 2026
- API access controls
- The API page describes API keys with scoped permissions and role-based controls for access to recordings and transcripts.checked 2 Oct 2026
- Call analysis
- The platform offers AI-powered call transcription, keyword flagging, and conversation outcome extraction.checked 2 Oct 2026
- Call attribution
- Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify the source of inbound calls.checked 2 Oct 2026
- Call routing
- Routing options include IVR, after-hours, sequential, simultaneous, and ZIP-code routing.checked 2 Oct 2026
- Integrations
- Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio.checked 2 Oct 2026
- Overages
- Plans charge overage rates for items including numbers, minutes, SMS, recording minutes, and CNAME lookups, with rates varying by plan.checked 2 Oct 2026
- Privacy
- The privacy policy says AI analyzes call transcripts for sentiment and keyword tracking and that these analyses are used solely for service improvement.checked 2 Oct 2026
- Reporting
- Users can create custom dashboards and scheduled reports based on call activity and campaign performance.checked 2 Oct 2026
- Support
- The site lists [email protected] and (888) 592-2921 and advertises direct onboarding and ongoing assistance.checked 2 Oct 2026
- Target customers
- AvidTrak describes its solutions as serving small businesses and agencies and lists industries including home services, healthcare, legal services, automotive, and franchises.checked 2 Oct 2026
- What it does
- AvidTrak tracks inbound calls and attributes them to the marketing campaigns, keywords, and channels that generated them.checked 2 Oct 2026
The company
- Company identity
- The privacy policy identifies the business as Media Flint, Inc. doing business as AvidTrak and lists an address in Sherman Oaks, California.checked 2 Oct 2026
- Founded
- 2009checked 23 Sep 2026
Money
- Trial
- The free trial lasts 14 days, includes $20 in credit, and does not require a credit card; service requires choosing a paid package after the credit is used or the trial ends.checked 2 Oct 2026
- Trial limits
- The feature page lists trial inclusions of 5 local numbers, 500 minutes, 500 recording minutes, and 50 CNAME lookups.checked 2 Oct 2026
