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LimeCall

LimeCall combines an AI receptionist, website callback service, and business phone workspace for managing customer calls, texts, lead routing, and follow-up.

Place
#5 of 24
Score
7.0
LimeCall's website

What LimeCall is

LimeCall combines an AI receptionist, website callback service, and business phone workspace for managing customer calls, texts, lead routing, and follow-up. Its AI receptionist can answer calls around the clock, qualify callers, book appointments, and transfer calls. AI plans include 40+ voices and support 30+ languages. Website Callback plans count a callback only when a lead connects with a human team member for more than 10 seconds; failed, unanswered, and spam calls do not count. The callback widget can be added to a website with one script tag. Integrations include HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ options. A REST API and webhooks are available on Pro plans and above. There is no free plan, but a 14-day trial is available. LimeCall supports Android, iOS, web, and API access.

Good

  • AI receptionist can qualify, book, and transfer callers.
  • Supports 30+ languages and 40+ voices.
  • Lists 50+ integrations.
  • Widget installation requires one script tag.
  • Customers can choose EU or US data residency.

Watch out

  • No free plan.
  • API access is available on Pro plans and above.
  • Callback counts require a human connection over 10 seconds.

Who it suits

LimeCall may suit businesses that need call handling, callback capture, or lead follow-up, including companies in real estate, finance, travel, SaaS, healthcare, education, and e-commerce. Its mix of phone and website tools is relevant to teams handling inbound leads.

Verdict

LimeCall brings an AI receptionist, callbacks, and business phone tools into one service, with multiple integrations and API options. Check the plan limits and callback counting rule against your expected call volume before choosing a plan.

Plans and prices

From LimeCall's own pricing page, checked 2 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Virtual Phone Starter$7.50 a month1 user · 1 US, UK or Canada number · unlimited inbound calls · outbound calling to US & UK · $90 billed yearly
Virtual Phone Team$12 a month1 to 50 users · 1 US, UK or Canada number · unlimited inbound calls · outbound calling to US & UK · $144 per user billed yearly
Virtual Phone Business$19 a month1 to 50 users · 1 US, UK or Canada number · unlimited inbound calls · SSO, 2FA & audit logs · API and webhooks · $228 per user billed yearly
Website Callback Starter$24 a monthUp to 50 successful callbacks/mo · 1 US or Canada number · 1 website · 2 team members · $288 billed yearly
AI Receptionist Starter$47 a month400 AI talk minutes/mo · 400 transfer & phone minutes/mo · 2 concurrent callers · 1 phone number · 2 team members · $564 billed yearly
Website Callback Growth$65 a monthUp to 150 successful callbacks/mo · 1 US or Canada number · 3 websites · 5 team members · $780 billed yearly
AI Receptionist Growth$119 a month1,500 AI talk minutes/mo · 1,200 transfer & phone minutes/mo · 5 concurrent callers · 1 phone number · 5 team members · $1428 billed yearly
Website Callback Scale$165 a monthUp to 500 successful callbacks/mo · 1 US or Canada number · 10 websites · 15 team members · $1980 billed yearly
AI Receptionist Scale$319 a month4,000 AI talk minutes/mo · 4,000 transfer & phone minutes/mo · 10 concurrent callers · 1 phone number · 15 team members · $3828 billed yearly

The facts

Each one read from LimeCall's own pages, with the date it was checked.

What it does

AI language and voice support
AI plans include 40+ voices and support 30+ languages.checked 2 Oct 2026
AI receptionist
Its AI receptionist can answer calls 24/7, qualify callers, book appointments, and transfer calls.checked 2 Oct 2026
API
LimeCall offers a REST API and webhooks for custom integrations, with API access described as available on Pro plans and above.checked 2 Oct 2026
Callback limits
Website Callback plans count a callback only when a lead and a human team member connect for more than 10 seconds; failed, unanswered, and spam calls do not count.checked 2 Oct 2026
Compliance
LimeCall says it supports GDPR and CCPA requirements and that its controls are SOC 2 Type II aligned.checked 2 Oct 2026
Data residency
LimeCall says customers can choose EU or US data residency.checked 2 Oct 2026
Integrations
The integrations directory lists HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ integrations.checked 2 Oct 2026
Intended users
LimeCall says it serves businesses in areas including real estate, finance, travel, SaaS, healthcare, education, and e-commerce.checked 2 Oct 2026
Product
LimeCall combines an AI receptionist, website callback service, and business phone workspace for handling customer calls, texts, lead routing, and follow-up.checked 2 Oct 2026
Security
LimeCall says data in transit uses TLS 1.2+ and data at rest uses AES-256 encryption.checked 2 Oct 2026
Support
The security page says its security team responds to inquiries within one business day.checked 2 Oct 2026
Web installation
The callback widget can be installed by adding one script tag to a website that accepts a snippet.checked 2 Oct 2026

The company

Founded
2018checked 28 Sep 2026

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