AlwaysIP Cloud Phone System
AlwaysIP Cloud Phone System is a paid cloud PBX and unified communications platform for businesses.
What AlwaysIP Cloud Phone System is
AlwaysIP Cloud Phone System is a paid cloud PBX and unified communications platform for businesses. It combines calling, video, messaging, conferencing, and omnichannel communications, with business numbers, an auto attendant, custom call routing, voicemail transcription, and desktop and mobile apps. Its AI module transcribes and summarizes calls. CRM integration supports click-to-call, contact lookup, incoming-call pop-ups, call journaling, and contact synchronization, with listed integrations including HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk, Microsoft Teams, and hotel PMS systems. Call flip moves a live call between devices without interrupting it. Security controls listed include passwordless login, single sign-on, two-factor authentication, TLS, and IP or country restrictions. Business Standard costs £11.99 per month, Business Premium £14.99, Business Premium Plus £17.99, and Contact Centre £19.99. Included numbers and minute allowances vary by plan, with fair-use limits and some add-on features.
Good
- Custom call routing and auto attendant
- Voicemail transcription and AI summaries
- CRM integrations with contact tools
- Desktop and mobile applications
- 30-day free trial
Watch out
- No free plan
- Fair-use limits apply to marked minutes
- Some features are paid add-ons
- Plans differ in included numbers and minutes
Who it suits
AlwaysIP suits businesses needing cloud calling across Android, iOS, macOS, Windows, extensions, and web. It is also aimed at sectors such as travel, healthcare, hospitality, education, logistics, and multi-site offices.
Verdict
AlwaysIP offers broad communications and CRM functions with several per-user plans. Compare each plan’s number options, regional minutes, fair-use terms, and add-ons before subscribing.
Plans and prices
From AlwaysIP Cloud Phone System's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business Standard | £11.99 a month | 1 UK Local Number · 2000 UK Landline/ Mobile Minutes* · per month |
| Business Premium | £14.99 a month | 1 UK Local Number · 5000 UK Landline/ Mobile Minutes* · per month |
| Business Premium Plus | £17.99 a month | 1 UK OR 1 US Local Number · 10000 UK Landline/ Mobile Minutes* · 1000 USA/Canada Landline/ Mobile Minutes* · per month |
| Contact Centre | £19.99 a month | 1 UK OR 1 US Local Number · Unmetered UK Landline/ Mobile Minutes*- · 2000 USA/Canada Landline/ Mobile Minutes* · per month |
The facts
Each one read from AlwaysIP Cloud Phone System's own pages, with the date it was checked.
What it does
- AI
- Its AI module transcribes and summarizes calls, and voicemail transcription is also offered.checked 11 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call handling
- Call flip switches a live call between devices without interrupting the conversation.checked 11 Oct 2026
- Calling and messaging
- The system combines calls, video, messaging, conferencing, and omnichannel communications.checked 11 Oct 2026
- Call recording
- Call recordings can be archived to FTP or SFTP servers, Amazon S3, or Google Cloud Storage.checked 11 Oct 2026
- Call routing
- Features include multi-level IVR, multilingual support, and time-based call routing.checked 11 Oct 2026
- CRM features
- CRM integration supports click-to-call, contact lookup, incoming call pop-ups, call journaling, and contact synchronization.checked 11 Oct 2026
- Integrations
- The maker lists HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk, Microsoft Teams, and hotel PMS integrations.checked 11 Oct 2026
- Product
- AlwaysIP describes its cloud PBX as a unified communications platform for businesses of different sizes.checked 11 Oct 2026
- Security controls
- The pricing page lists passwordless logins, single sign-on, two-factor authentication, TLS support, and IP and country restrictions.checked 11 Oct 2026
- Support and setup
- The maker says its team provides real-time support and can get the service live in 24 hours.checked 11 Oct 2026
- Target customers
- The company says it serves businesses including travel, healthcare, hospitality, education, logistics, and multi-site offices.checked 11 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Platforms
- The softphone is listed for Windows, Mac, Android, iOS, and WebRTC, and the pricing page also lists a web client and Chrome extension.checked 11 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Plan limits
- Pricing notes say fair-use limits apply to marked minute bundles, and features marked with double asterisks are add-ons rather than standard rental inclusions.checked 11 Oct 2026
- Trial
- The home page offers a 30-day free trial and describes it as having no strings attached.checked 11 Oct 2026
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