AceCX

Name: AceCX
Price: 9.99 USD

Place

#34 of 122

Chart

Score

7.4

The facts below are what the maker publishes about AceCX, checked and dated. Our editors have not written about it yet.

Plans and prices

From AceCX's own pricing page, checked 28 Sep 2026.

Plan	Price	What it gives you
Starter	$9.99 a month	No seat minimum · No seat minimum · $9.99/user/mo; annual billing
Professional	$15.99 a month	3 seat minimum · 3 seat minimum · 30-day recording retention · $15.99/user/mo; 3 seat minimum
Enterprise	$25.99 a month	10 seat minimum · 10 seat minimum · 1-year recording retention · $25.99/user/mo; 10 seat minimum
Custom	Priced on request	50 seat minimum · 50 seat minimum

Each one read from AceCX's own pages, with the date it was checked.

Agent concurrency: The default is one voice conversation plus three concurrent messaging conversations.checked 28 Sep 2026
Annual savings: Annual billing is 20% cheaper per seat across every plan.checked 28 Sep 2026
Channel coverage: AceCX supports voice, SMS, web chat, WhatsApp, Instagram, Messenger, Telegram, and X.checked 28 Sep 2026
Compliance report: Professional and higher plans provide access to a SOC 2 Type II report.checked 28 Sep 2026
CRM integrations: Integrations include Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, and Zapier.checked 28 Sep 2026
Digital channel scope: omnichannelchecked 23 Sep 2026
Inbound calling: Yeschecked 23 Sep 2026
IVR builder: Yeschecked 23 Sep 2026
Outbound dialer: Yeschecked 23 Sep 2026
Paid from: 9.99checked 23 Sep 2026
Security encryption: Call recording is encrypted, and Starter includes STIR/SHAKEN and 10DLC handling.checked 28 Sep 2026
Shared memory: Every past interaction is visible to the agent across channels.checked 28 Sep 2026
Skills routing: Routing matches contacts by language, tier, product, and intent.checked 28 Sep 2026
Support coverage: Support ranges from email to phone, priority support, and dedicated CSM coverage.checked 28 Sep 2026
Uptime SLA: Published uptime SLAs range from 99.9% for Starter to 99.99% for Enterprise.checked 28 Sep 2026

Company reach: Acepeak says its customer story covers more than 60 countries.checked 28 Sep 2026
Headquarters: Singaporechecked 28 Sep 2026
Team administration: Professional includes team messaging, file sharing, roles, and multi-site management.checked 28 Sep 2026

Free plan: Nochecked 23 Sep 2026
Free trial: The platform offers a 14-day free trial with no credit card required.checked 28 Sep 2026
Starting price: Paid plans start at $9.99 per user per month on annual billing.checked 28 Sep 2026
Trial access: The trial has no feature lock-outs or demo mode.checked 28 Sep 2026
Trial limits: The trial includes 100 calling minutes, 50 SMS segments, AI receptionist, and HD video meetings.checked 28 Sep 2026

Platform apps: The paid plans include iOS, Android, and browser webphone access.checked 28 Sep 2026