YCloud vs ZenWapp
| YCloud | ZenWapp | |
|---|---|---|
| Free plan | Yes | |
| Free trial | No | |
| Paid from | $39/mo | |
| Platforms | api, Web | api, Web |
| Free plan | Yes | |
| Shared inbox | Yes | Yes |
| Conversation routing | skill_based | rules |
| Included agent seats | 2 agents | |
| Included WhatsApp numbers | 3 numbers | |
| Conversation retention | 180 days | |
| Team collaboration | Yes | Yes |
| WhatsApp templates | Yes |
Listed together in Best WhatsApp Customer Service Software