WA Desk vs WATI
| WA Desk | WATI | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | ₹1,499/mo | — |
| Open source | No | No |
| Platforms | Android, iOS, Web | Web, iOS, Android |
| Free plan | No | No |
| Shared inbox | Yes | — |
| Conversation routing | skill_based | — |
| Included agent seats | 3 agents | — |
| Included WhatsApp numbers | 1 numbers | — |
| Team collaboration | Yes | — |
| WhatsApp templates | Yes | — |
Both are listed in Best WhatsApp Customer Service Software. On Everything Xiaomi, WATI scores higher on our published basis.