Viewabo
6.9#5 in remote video support softwareFrom $79 a monthAndroidiOSWeb
VisitViewabo vs XMReality Remote Guidance
XMReality Remote Guidance
7.1#2 in remote video support softwareFrom $35 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Viewabo | XMReality Remote Guidance |
|---|---|---|
| Intended users | Viewabo describes its intended users as teams supporting physical products, including hardware, industrial equipment, medical and life science, appliances, HVAC, plumbing, electrical, and solar businesses. | The maker describes use cases including technical helpdesk support, inspections and audits, and remote training. |
| Purpose | Viewabo lets support teams see a customer's smartphone camera feed in real time to diagnose and resolve issues remotely. | XMReality Remote Guidance is video software with augmented reality tools that connects on-site workers with remote experts for visual guidance and support. |
| Security | Viewabo says customer data is isolated in a multi-tenant cloud environment and encrypted at rest and in transit, with role-based and least-privilege access controls. | XMReality says its cloud infrastructure and processes comply with GDPR, are certified to ISO 27001, and encrypt data in transit and at rest. |
| Support | Viewabo provides a Help Center with setup guidance, troubleshooting, session tools, recording and sharing instructions, and plan and billing information. | The pricing page lists email support for Basic, priority email support for Professional, and phone and email support for Enterprise. |
Viewabo plans
- Starter$79 a month
- Growth$199 a month
- Scale$399 a month
XMReality Remote Guidance plans
- Basic$35 a month
- Professional$68 a month
- EnterprisePriced on request
Pick Viewabo if…
Viewabo suits teams supporting hardware, industrial equipment, medical and life science products, appliances, HVAC, plumbing, electrical, or solar businesses. It is designed for agents who need browser-based visual guidance without requiring a customer app.
Pick XMReality Remote Guidance if…
It suits technical helpdesk teams, inspectors, auditors, and trainers who need to guide on-site workers remotely. It can also fit organizations using the listed business integrations.