Userpace
6.2#15 in net promoter score softwareFrom €49 a monthWebAPI
VisitUserpace vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Userpace | Zonka Feedback |
|---|---|---|
| Headquarters | The contact page lists the office as Onvey / Puzl CowOrKing in Sofia, Bulgaria. | Gurugram, Haryana, India |
| Integrations | The pages reviewed document a JavaScript widget and API; they do not name third-party integrations. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Product | Userpace describes itself as an all-in-one feedback and NPS management platform. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
Userpace plans
- Startup€49 a month
- Growth€199 a month
- Business€499 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Userpace if…
It suits teams gathering in-app feedback, tracking NPS and using customer input to guide product priorities. The documented widget is for web app pages.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.