UserJot
8.1#3 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitUserJot vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | UserJot | Zonka Feedback |
|---|---|---|
| Headquarters | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. | Gurugram, Haryana, India |
| Praise: support | The verified G2 reviewer described support as friendly and quick to fix issues. | G2 reviewers frequently describe onboarding and support as responsive, proactive, and willing to implement customer suggestions. |
| Product | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
| Public API | The REST API uses workspace API tokens and an OpenAPI reference, and can manage boards, requests, comments, votes, tags, changelogs, members, companies and relationships. | The REST API uses admin-generated auth tokens, HTTPS, and region-specific US, EU, India, and Australia base URLs. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.8 out of 5 from 68 reviews. |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.7 out of 5 from 85 reviews. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews | 4.8 out of 5 from 68 reviews. |
UserJot plans
- FreeFree
- Starter$29 a month
- Professional$59 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick UserJot if…
UserJot suits teams that want customer support conversations alongside feedback requests and product updates. It may fit teams using MCP clients or Slack, with Slack integration available on paid plans.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.