Userback
7.5#9 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitUserback vs UserJot
What both publish
| Fact | Userback | UserJot |
|---|---|---|
| Product | Userback helps product teams collect, understand, and act on user feedback in one place. | UserJot combines customer support and feedback tools, including live chat, feedback boards, a roadmap, and a changelog. |
Userback plans
- Free ForeverFree
- Team$29 a month
- Business$79 a month
- Business Plus$159 a month
- EnterprisePriced on request
UserJot plans
- FreeFree
- Starter$29 a month
- Professional$59 a month
Pick Userback if…
Userback suits product teams that want to collect bug reports, survey responses, feature requests, and product sentiment in one place. Its extension and mobile SDK also suit teams seeking feedback from websites or native iOS and Android apps.
Pick UserJot if…
UserJot suits teams that want customer support conversations alongside feedback requests and product updates. It may fit teams using MCP clients or Slack, with Slack integration available on paid plans.