uContact
7.1#45 in call center softwareFrom $59.99 a monthAndroidiOSWeb
VisituContact vs VICIdial
What both publish
| Fact | uContact | VICIdial |
|---|---|---|
| Digital channel scope | omnichannel | voice_plus_digital |
| Free plan | No | Yes |
| Headquarters | Newark, New Jersey, USA | St. Petersburg, Florida, United States |
| Inbound calling | Yes | Yes |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
uContact plans
- Voice$59.99 a month
- Omni$84.99 a month
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick uContact if…
It suits contact center teams needing inbound and outbound voice tools, with an Omni option for teams that also need a unified inbox and workforce management. It is available on web and mobile platforms.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.