TeamSupport vs Vivantio

TeamSupport

6.6 #51 in Help desk software

About TeamSupport

Vivantio

8.0 #12 in Help desk software

About Vivantio
TeamSupportVivantio
Free planNoNo
Free trialNoNo
Paid from$45/mo$49/mo
Open sourceNoNo
Platformsapiapi, self-hosted, Web
Free planNoNo
Paid from$45/user/mo—
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats5—

Both are listed in Best Help Desk Software. On Everything Xiaomi, Vivantio scores higher on our published basis.