
Sunrise HRCM
6.9#2 in hr service delivery softwareAndroidiOSWebAPI
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| Fact | Sunrise HRCM | Workday Benefits |
|---|---|---|
| Intended users | Sunrise describes HRCM as suited to HR or Shared Services teams handling employee cases, queries, requests and documentation. | The product page describes personalized benefits experiences for employees and benefits administration alongside employee data for organizations. |
| Purpose | Sunrise HRCM centralises employee cases, queries, requests and documentation for HR teams. | Workday Total Benefits brings benefits, wellness, and employee guidance together on a unified AI platform. |
| Support | Sunrise lists customer technical support by phone, email and a customer self-service portal. | Workday directs employees who need account help to contact their organization's HR or IT department, and provides a sales contact for product inquiries. |
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It suits HR or Shared Services teams that handle employee cases, queries, requests, and documentation. It may also suit teams that want employee self-service and case tracking on mobile devices.
Workday Benefits suits organizations managing employee benefit plans and enrollment alongside employee data. It also serves employees who need to compare options and access benefits tasks on desktop or mobile.