Squaretalk Contact Center Analytics vs Voicent
Squaretalk Contact Center Analytics
6.2 #89 in Call Center Software
About Squaretalk Contact Center Analytics| Squaretalk Contact Center Analytics | Voicent | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | $25/mo | $179/mo |
| Open source | No | No |
| Platforms | Windows | api, self-hosted, Web, Windows |
| Free plan | No | Yes |
| Paid from | 30 /user/mo | — |
| Dialing modes | predictive, random, dynamic dialing by country and area code | predictive, progressive, preview, click-to-call, alternate phone dialing |
| CRM integrations | Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, Salesforce, Freshworks, Pipedrive | Salesforce, SugarCRM, Zoho CRM, MySQL, Voicent CRM |
| Local presence | Yes | — |
| Call recording | Yes | Yes |
| Agent limit | — | 1 agents |
| Parallel calls | — | 2 calls |
| Voicemail drop | — | Yes |
Both are listed in Best Predictive Dialer Software. On Everything Xiaomi, Voicent scores higher on our published basis.