ServiceNow Communities
5.3#36 in customer community softwareWebAPI
VisitServiceNow Communities vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | ServiceNow Communities | Zendesk Guide |
|---|---|---|
| Headquarters | Santa Clara, California, United States | San Francisco, California, United States |
ServiceNow Communities plans
- CommunitiesPriced on request
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick ServiceNow Communities if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.