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SatisMeter vs Userpace

SatisMeter

7.5#2 in customer satisfaction softwareFrom $199 a month
Free planAndroidiOSWebAPI
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Userpace

6.2#15 in net promoter score softwareFrom €49 a month
WebAPI
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What both publish

FactSatisMeterUserpace
HeadquartersPrague, Czech RepublicThe contact page lists the office as Onvey / Puzl CowOrKing in Sofia, Bulgaria.
IntegrationsNamed integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager.The pages reviewed document a JavaScript widget and API; they do not name third-party integrations.
SupportPremium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope.The contact page says inquiries receive a response within 24–48 hours and lists office hours as Monday through Friday, 9 a.m. to 6 p.m.

SatisMeter plans

  • FreeFree
  • Growth$199 a month
  • EnterprisePriced on request

Userpace plans

  • Startup€49 a month
  • Growth€199 a month
  • Business€499 a month

Pick SatisMeter if…

SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.

Pick Userpace if…

It suits teams gathering in-app feedback, tracking NPS and using customer input to guide product priorities. The documented widget is for web app pages.

Charts they share