SatisMeter
7.5#2 in customer satisfaction softwareFrom $199 a monthFree planAndroidiOSWebAPI
VisitSatisMeter vs Surveyxact NPS
Surveyxact NPS
5.8#17 in net promoter score softwareWebAPI
VisitWhat both publish
| Fact | SatisMeter | Surveyxact NPS |
|---|---|---|
| Company history | SatisMeter says it began in early 2015, founded by brothers Ondrej and Jakub; it describes its team as small and remote. | Surveyxact says it launched in 2002 and is part of Ramboll. |
| Integrations | Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager. | The NPS page names HubSpot, Dynamics, and Power BI as examples of systems that can receive NPS scores. |
| Purpose | SatisMeter collects customer feedback to help teams understand customers and improve products and services. | Surveyxact NPS measures customer loyalty and willingness to recommend, and is designed to connect feedback with follow-up and improvement. |
| Security | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. | Surveyxact states that it is ISO 27001-certified, GDPR-compliant, and processes data within the EU. |
| Support | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. | Surveyxact says customers can reach platform experts by phone or email and provides a help center with support articles. |
| Survey types | Its survey templates include NPS, CSAT, CES, and product-market-fit surveys. | Surveyxact supports relational NPS and transactional NPS in one programme. |
SatisMeter plans
- FreeFree
- Growth$199 a month
- EnterprisePriced on request
Surveyxact NPS plans
No prices published.
Pick SatisMeter if…
SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.
Pick Surveyxact NPS if…
It suits B2B and B2C companies and public organisations seeking to connect customer feedback with follow-up. Organisations prioritising EU data handling may also consider its stated data location.