Sangoma CX
6.4#81 in call center softwareFrom $129 a monthWeb
VisitSangoma CX vs VICIdial
What both publish
| Fact | Sangoma CX | VICIdial |
|---|---|---|
| Digital channel scope | omnichannel | voice_plus_digital |
| Inbound calling | Yes | Yes |
| Integrations | The page lists Salesforce CRM integration and API integrations. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Product | Sangoma CX is a cloud-native contact center suite for managing inbound interactions across voice, email, SMS, web chat, and social messaging, plus outbound call campaigns. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Sangoma CX plans
- Sangoma CX$129 a month
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Sangoma CX if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.