Salesforce Education Cloud
7.1#2 in education analytics softwareFrom $87 a monthAndroidiOSWebAPI
VisitSalesforce Education Cloud vs Student CRM
Student CRM
5.9#7 in crm for higher education softwareWebAPI
VisitWhat both publish
| Fact | Salesforce Education Cloud | Student CRM |
|---|---|---|
| Headquarters | San Francisco, California, United States | Bournemouth, Dorset, United Kingdom |
| Integrations | Salesforce says many of its products integrate directly with outside applications; for other sources it lists MuleSoft licenses, integration partners, or AgentExchange apps as options. | The integrations page names EBS from Tribal, SITS:Vision from Tribal, Unibuddy, Unit4, and Unit-e (ESS, formerly Capita). |
| Intended users | The Agentforce 1 Sales edition is described as ideal for recruitment and admissions and advancement and alumni relations; the Service edition is described for student services, academic operations, and student life. | The product is designed for recruitment, admissions, marketing, events, outreach, international recruitment, and partnerships teams at UK higher and further education institutions. |
| Security and compliance | Salesforce lists Education Cloud in its trust and compliance documentation, which covers service architecture, security and privacy audits and certifications, and administrative, technical, and physical controls. | The vendor says the platform includes role-based permissions, two-factor authentication, audit trails, and GDPR-focused consent management. |
| Support | The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; the page says Premier includes 24/7 support for business-stopping issues and is bundled with Unlimited Edition. | Support includes a UK-based team during working hours, 24/7 AI assistance for simple questions, a help centre, and on-demand training. |
Salesforce Education Cloud plans
- Education Cloud Enterprise Edition$87 a month
- Education Cloud Unlimited Edition$145 a month
- Education Cloud Agentforce 1 for Sales Edition$375 a month
- Education Cloud Agentforce 1 for Service Edition$375 a month
Student CRM plans
- Student CRM subscriptionPriced on request
Pick Salesforce Education Cloud if…
It suits recruitment and admissions teams, as well as institutions managing student services, academic operations, or student life. It may also fit teams coordinating advancement and alumni relations.
Pick Student CRM if…
You want what its maker publishes above — check its page for the details.