RingCentral RingCX vs Squaretalk Contact Center Analytics

RingCentral RingCX

8.3 #5 in Call Center Software

About RingCentral RingCX

Squaretalk Contact Center Analytics

6.2 #89 in Call Center Software

About Squaretalk Contact Center Analytics
RingCentral RingCXSquaretalk Contact Center Analytics
Free planNoNo
Free trialNoNo
Paid from$65/mo$25/mo
Open sourceNoNo
Platformsapi, macOS, Web, WindowsWindows
Free planNoNo
Paid from$65/user/mo$25/user/mo
Inbound callingYes—
Outbound dialerYes—
IVR builderYes—
Digital channel scopeomnichannel—
Workforce managementYes—
Recording retention30 days—

Both are listed in Best Call Center Software. On Everything Xiaomi, RingCentral RingCX scores higher on our published basis.