Retently vs Userback

Retently

5.6 #43 in Customer Feedback Software

About Retently

Userback

7.2 #6 in Customer Feedback Software

About Userback
RetentlyUserback
Free planNoYes
Free trialYesNo
Paid from$99/mo$29/mo
Open sourceNoNo
Platformsapi, WebAndroid, api, extension, iOS, Web
Free planNoYes
Paid from99 /mo29 /mo
NPS surveysYesYes
Feature requestsYesYes
In-app feedbackYesYes
Sentiment analysisYesYes
Feedback portal—Yes
Product roadmap—Yes

Both are listed in Best Customer Feedback Software. On Everything Xiaomi, Userback scores higher on our published basis.