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RazorSync vs Spanstead Works

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RazorSync

8.3#6 in field service management softwareFrom $90 a month
AndroidiOSWebAPI
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What both publish

FactRazorSyncSpanstead Works
Customer portalThe customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online.Customer portal access is free and unlimited on every pricing tier and does not count as a billed seat.
FoundedLinkedIn lists RazorSync as founded in 2010.2026
HeadquartersBrentwood, Tennessee, United StatesLeawood, Kansas, United States
IndustriesThe maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services.Industry workflows cover pest control, lawn care, HVAC, plumbing, electrical and snow, with additional configurations available.
IntegrationsDocumented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal.Supported integrations include QuickBooks Online, Stripe, Square, Mailchimp, Twilio SMS, WhatsApp through Twilio and outbound webhooks.
Offline modeYesThe crew app stores assigned addresses, tasks and photos on the phone and sends updates when connectivity returns.
SecurityRazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection.The site says owners use a second factor, connections use HTTPS and roles limit access to records; Spanstead does not hold its own SOC 2 certification.
SupportSupport is offered by phone, email and in-app chat Monday through Thursday 7am–6pm CST, Friday 7am–5pm CST, with limited weekend chat and email.Customer support is provided through the help center and email, with support available in English or Spanish.

RazorSync plans

  • Solo$90 a month
  • Team$225 a month
  • Pro$499 a month
  • EnterprisePriced on request

Spanstead Works plans

  • Solo$39 a month
  • Essentials$149 a month
  • Growth$349 a month
  • EnterprisePriced on request

Pick RazorSync if…

RazorSync suits service businesses needing web and mobile access for scheduling-related field work, payments, routes, recurring jobs, and customer communication. Teams should check the listed technician and user allowances.

Pick Spanstead Works if…

It suits US service businesses and contractors managing dispatch, field crews, billing, and equipment.

Charts they share