Primero
8.1#5 in case management softwareFrom $8,250 a yearFree planAndroidiOSWebAPI
VisitPrimero vs Sumac
What both publish
| Fact | Primero | Sumac |
|---|---|---|
| Free plan | Yes | No |
| Purpose | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. | Sumac is customizable case management software for nonprofits, designed to manage client intake, services, care, and reporting. |
| Security | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. | The product page says Sumac is hosted on AWS and offers role-based permissions; a separate maker page describes restricted fields and audit trails. |
Primero plans
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
Sumac plans
- Sumac nonprofit case management$179 a month
Pick Primero if…
Primero suits organizations that need structured case intake, custom fields, audit trails, and reporting. Its deployment options fit teams considering self-management, hosted service, or a hybrid setup.
Pick Sumac if…
It suits human and social-service organizations such as child and family services, shelters, counseling providers, healthcare providers, and community programs. Teams needing case portals, intake forms, outcome reporting, and nonprofit extensions may find it relevant.