
Primero
8.1#5 in case management softwareFrom $8,250 a yearFree planAndroidiOSWebAPI
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| Fact | Primero | SKAS |
|---|---|---|
| Case management | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. | Case management provides one record per person, onboarding pipelines, documents, likely-duplicate detection, and cross-program history. |
| Purpose | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. | SKAS is an operating platform for recovery and social-service organizations, connecting outreach, housing, clinical care, food, case management, and Medicaid billing. |
| Support | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. | SKAS says it reads every contact message and usually replies personally within one business day. |
Primero suits organizations that need structured case intake, custom fields, audit trails, and reporting. Its deployment options fit teams considering self-management, hosted service, or a hybrid setup.
SKAS is aimed at recovery and social-service organizations coordinating services such as outreach, housing, clinical care, food assistance, and Medicaid billing. Its mobile PWA may suit peer coaches using their own devices.