PlaybookUX
7.7#4 in usability testing softwareFrom $5,400 a yearFree planAndroidiOSWebmacOS
VisitPlaybookUX vs UXArmy
What both publish
| Fact | PlaybookUX | UXArmy |
|---|---|---|
| Analysis | Researchers can use transcripts, notes, tags, video clips, highlight reels, heat maps, and task success analytics to analyze studies. | Features include AI summaries, sentiment analysis, auto-transcription, heatmaps, navigation and path analysis, and downloadable reports. |
| Data protection | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. | The security page says confidential data is hosted on AWS and data in transit is encrypted using 256-bit SSL/TLS 1.2. |
| Figma | The Figma integration imports prototypes and supports goal completion metrics, misclick tracking, and heat map and click map overlays. | UXArmy says its Figma integration lets researchers test prototypes and track user interactions. |
| Research methods | The platform offers unmoderated testing, moderated interviews, card sorting, tree testing, surveys, five-second testing, first-click testing, and preference testing. | The platform supports usability testing, user interviews, card sorting, tree testing, surveys, and focus groups, with moderated and unmoderated studies. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | UXArmy offers email and chat support, while its Organization plan includes personalized onboarding and priority support. |
PlaybookUX plans
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
UXArmy plans
- FreeFree
- Starter (monthly billing)$29 a month
- Pro (monthly billing)$99 a month
- Starter (annual billing)$2,514 a month
- Pro (annual billing)$8,217 a month
- OrganizationPriced on request
Pick PlaybookUX if…
PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.
Pick UXArmy if…
UXArmy may suit product managers, designers, and marketers who need to launch studies with minimal setup, as well as researchers who want advanced research tools. The free plan fits users who can work without recordings or the participant panel.