Pisano
7.3#1 in customer experience management softwareFrom $0.01 a monthAndroidiOSWebAPI
VisitPisano vs Tivian EFS
Tivian EFS
6.5#12 in experience management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Pisano | Tivian EFS |
|---|---|---|
| API | Pisano publishes API documentation at api.pisano.co and provides link-sharing endpoints for generating personalized feedback links. | The EFS Service Layer API lets external applications access EFS functionality and supports SOAP, REST, PHP-serialized, and JSON formats. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | EFS enforces HTTPS with TLS/SSL for its admin areas, surveys, portals, and panel websites. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | The EFS Support menu provides video tutorials, online documentation, a support contact option, and data protection and GDPR information. |
Pisano plans
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
Tivian EFS plans
- Enterprise Feedback Suite (EFS)Priced on request
Pick Pisano if…
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.
Pick Tivian EFS if…
You want what its maker publishes above — check its page for the details.