Pisano
7.3#1 in customer experience management softwareFrom $0.01 a monthAndroidiOSWebAPI
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| Fact | Pisano | TheySaid |
|---|---|---|
| Integrations | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. | The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon. |
| Product | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. | TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | Enterprise includes a dedicated account manager and priority support with an SLA. |
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.
TheySaid may suit product managers, UX designers, researchers, and teams looking to improve product usability. It offers multiple feedback formats and AI-assisted analysis for teams gathering user or employee input.