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Pisano vs TheySaid

Pisano

7.3#1 in customer experience management softwareFrom $0.01 a month
AndroidiOSWebAPI
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TheySaid logo

TheySaid

6.2#13 in voice of customer softwareFree plan
Free planWeb
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What both publish

FactPisanoTheySaid
IntegrationsIntegration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML.The site lists Salesforce, Slack, HubSpot, and Zendesk as workflow tools, and marks Zoho, Mailchimp, Calendly, Dropbox, and Zapier as coming soon.
ProductPisano is an experience management platform for Voice of Customer and Voice of Employee programs.TheySaid provides AI user testing, interviews, forms, surveys, polls, and pulses for collecting user and employee feedback.
SecurityPisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas.The security page states data is encrypted in transit with TLS 1.2 and at rest with AES, and that the service supports GDPR data deletion.
SupportPisano says training, customer care and technical support have no extra charge and include a dedicated account manager.Enterprise includes a dedicated account manager and priority support with an SLA.

Pisano plans

  • Basic$0.01 a month
  • Modular packagesPriced on request
  • Pisano platform modular packagesPriced on request

TheySaid plans

  • FreeFree
  • EnterprisePriced on request

Pick Pisano if…

Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.

Pick TheySaid if…

TheySaid may suit product managers, UX designers, researchers, and teams looking to improve product usability. It offers multiple feedback formats and AI-assisted analysis for teams gathering user or employee input.

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