Pisano
7.3#1 in customer experience management softwareFrom $0.01 a monthAndroidiOSWebAPI
Visit| Fact | Pisano | Press'nXPress |
|---|---|---|
| Feedback channels | The platform collects feedback through email, SMS, WhatsApp, kiosks, web widgets, QR codes, and mobile apps. | The platform collects feedback through kiosks, apps, SMS, email, digital channels, IVR, signature pads, QR codes and business review sites. |
| Integrations | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. | Integrations support APIs, webhooks, CRM, help desk, POS, Zapier, Slack, Qualtrics and custom workflows. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | Technical support is available through the PXP support team by email or support help desk, with integration assistance and documentation. |
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.
It is aimed at businesses of different sizes, particularly in retail, restaurants, hospitality, healthcare, events and education. It may suit organizations that need to collect feedback across multiple channels and route low scores into follow-up tasks.