Parthenon
7.6#2 in public sector crm softwareFrom $19 a monthAndroidiOSWebmacOS
Visit| Fact | Parthenon | Ready311 |
|---|---|---|
| Headquarters | Austin, Texas, United States | Oakton, Virginia, United States |
| Integrations | Nexus integrates with Outlook through a Microsoft 365-approved add-in. | Ready311 offers Open311 endpoints, a v2 JSON API, Stripe-powered payments, outbound submissions to upstream Open311 endpoints, and token-based authentication with per-key scopes. |
| Product | Parthenon describes itself as a constituent relationship management and communications platform for elected officials. | Ready311 is a 311 CRM for local governments, combining resident intake, mass notifications, GIS, and reporting. |
| Support | The knowledge base covers inbox, outreach, audiences, account settings, Outlook add-in and Stripe billing topics. | Every jurisdiction receives a named account contact plus email and phone support Monday through Friday from 8:00 AM to 5:00 PM EST. |
Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.
Ready311 suits local governments that need to coordinate resident service requests across intake channels, departments, and geographic areas. Its mobile apps and reporting tools also fit jurisdictions that need field workflows and public statistics.