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Parthenon vs Ready311

Parthenon

7.6#2 in public sector crm softwareFrom $19 a month
AndroidiOSWebmacOS
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Ready311

5.9#13 in public sector crm software
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What both publish

FactParthenonReady311
HeadquartersAustin, Texas, United StatesOakton, Virginia, United States
IntegrationsNexus integrates with Outlook through a Microsoft 365-approved add-in.Ready311 offers Open311 endpoints, a v2 JSON API, Stripe-powered payments, outbound submissions to upstream Open311 endpoints, and token-based authentication with per-key scopes.
ProductParthenon describes itself as a constituent relationship management and communications platform for elected officials.Ready311 is a 311 CRM for local governments, combining resident intake, mass notifications, GIS, and reporting.
SupportThe knowledge base covers inbox, outreach, audiences, account settings, Outlook add-in and Stripe billing topics.Every jurisdiction receives a named account contact plus email and phone support Monday through Friday from 8:00 AM to 5:00 PM EST.

Parthenon plans

  • Reach 1k$19 a month
  • Reach 2.5k$45 a month
  • Reach 5k$99 a month
  • Reach 10k$135 a month
  • Reach 15k$219 a month
  • Reach 20k$285 a month

Ready311 plans

  • Custom PlanPriced on request

Pick Parthenon if…

Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.

Pick Ready311 if…

Ready311 suits local governments that need to coordinate resident service requests across intake channels, departments, and geographic areas. Its mobile apps and reporting tools also fit jurisdictions that need field workflows and public statistics.

Charts they share