OpsYnt ITSM
7.0#17 in it problem management softwareFrom $49 a monthAndroidiOSWebAPI
VisitOpsYnt ITSM vs Znuny
What both publish
| Fact | OpsYnt ITSM | Znuny |
|---|---|---|
| Automation | A visual no-code workflow builder automates routing, approvals, notifications, and CMDB updates. | Built-in automation handles routing, classification, escalation, notifications and state changes, including multi-step processes. |
| Integrations | The ITSM page describes Entra ID setup and SLA breach alerts delivered to Microsoft Teams or Slack. | The product page cites CRM systems, catalogues and databases as third-party systems that can be integrated. |
| Purpose | OpsYnt ITSM is an ITIL-aligned service management platform for internal IT, HR, facilities, and other shared services teams. | Znuny is an open-source ticket management and service management platform for help desk, ITSM, customer support, and other service operations. |
OpsYnt ITSM plans
- Starter$49 a month
- Pro$79 a month
- Business$149 a month
- EnterprisePriced on request
Znuny plans
- Free open-source ZnunyFree
- ZnunyFree
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
Pick OpsYnt ITSM if…
OpsYnt ITSM suits internal service teams that need incident, change, request, and asset management in one platform. The company describes it for organizations ranging from two-person operations to companies with 1,000 seats.
Pick Znuny if…
Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.