OpenText Universal Discovery and CMDB
5.8#9 in cloud migration assessment toolsWebLinuxSelf-hostedWindows
VisitOpenText Universal Discovery and CMDB vs Virima Discovery and ViVID Service Mapping
Virima Discovery and ViVID Service Mapping
6.7#4 in cloud migration assessment toolsFrom $4,740 a yearWebAPILinuxmacOS
VisitWhat both publish
| Fact | OpenText Universal Discovery and CMDB | Virima Discovery and ViVID Service Mapping |
|---|---|---|
| Headquarters | Waterloo, Ontario, Canada | Cumming, Georgia, United States |
| Integrations | Listed integrations include ServiceNow, BMC Helix, Jira Service Management, Microsoft System Center Operations Manager, Microsoft Intune, Cisco Catalyst Center, Jamf, Infoblox, NetApp, HPE OneView, Dynatrace, CyberArk, HashiCorp, BeyondTrust, Broadcom SiteMinder SSO, Raynet, and Salesforce. | Virima supports bidirectional sync with ServiceNow, Jira Service Management, Ivanti, Halo, Xurrent, Hornbill, and TeamDynamix. |
| Service mapping | Service mapping reveals how infrastructure delivers business-critical applications and services to support change and configuration management and reduce mean time to repair. | ViVID renders dynamic, interactive maps of asset connections, supported services, and the potential impact scope of changes or incidents. |
| Support | The Core SaaS service description includes product support and says authorized users can contact support through the web portal or by telephone 24 hours a day, seven days a week. | Business Pro includes standard support through the in-app Support Portal, while Enterprise includes priority support with same-business-day response. |
OpenText Universal Discovery and CMDB plans
- OpenText Universal Discovery and CMDB licensePriced on request
Virima Discovery and ViVID Service Mapping plans
- Business Pro$4,740 a year
- EnterprisePriced on request
Pick OpenText Universal Discovery and CMDB if…
It suits organizations that need to discover and map infrastructure across cloud, network, and on-premises environments. Teams can also use it to identify misconfigured or noncompliant infrastructure and outdated or vulnerable software.
Pick Virima Discovery and ViVID Service Mapping if…
Virima suits enterprise IT teams managing complex hybrid environments, including IT Operations, ITAM, Infrastructure, compliance, and GRC leaders. It is especially relevant to teams that need discovery, CMDB accuracy checks, and service-impact views.