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Open vs Webex App

Open

5.5#19 in customer service automation software$0.75 usage-based
Web
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Webex App

7.8#2 in ai customer service agentsFree plan
Free planAndroidiOSWebmacOS
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What both publish

FactOpenWebex App
Founded20241984
HeadquartersSan Francisco, USASan Jose, California, United States

Open plans

  • AI Resolutions$0.75 a month
  • Enterprise volumePriced on request

Webex App plans

  • Webex FreeFree
  • Webex MeetPriced on request
  • Webex Meet—
  • Webex Suite—
  • Webex SuitePriced on request
  • Webex EnterprisePriced on request

Pick Open if…

Open suits support teams seeking automated service across many communication channels. It is also relevant for organizations that need human escalation and knowledge drawn from internal documentation and work systems.

Pick Webex App if…

Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan

Charts they share