OnSight RVX
7.0#3 in remote video support softwareFrom $29 a monthAndroidiOSWeb
VisitOnSight RVX vs Visual Assistance
Visual Assistance
7.0#4 in remote video support softwareFrom 800 NZD a yearAndroidiOSWebmacOS
VisitWhat both publish
| Fact | OnSight RVX | Visual Assistance |
|---|---|---|
| Headquarters | Miami, Florida, US | Auckland, New Zealand |
| Intended users | The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users. | The FAQ identifies businesses needing real-time visual communication for technical support, remote inspection or customer guidance as its intended users. |
| Purpose | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. | Visual Assistance is a browser-based remote support tool for real-time visual communication between businesses and customers. |
| Support | Hostcomm says it replies to product questions within one business day and offers phone support. | Support is available Monday to Friday, 9:00 AM to 5:00 PM (GMT+8), excluding public holidays, and aims to respond within one business day. |
OnSight RVX plans
- Starter$29 a month
- Business$59 a month
- Enterprise$90 a month
Visual Assistance plans
- Business Plan (monthly billing)75 NZD a month
- Business Plan (annual billing)800 NZD a year
- Enterprise PlanPriced on request
Pick OnSight RVX if…
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.
Pick Visual Assistance if…
It suits businesses that need visual support for technical issues, remote inspections or customer guidance. Clients can join from a smartphone browser without downloading an app.