OnSight RVX
7.0#3 in remote video support softwareFrom $29 a monthAndroidiOSWeb
VisitOnSight RVX vs TechSee VIA Platform
TechSee VIA Platform
6.0#6 in remote visual support softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | OnSight RVX | TechSee VIA Platform |
|---|---|---|
| Browser access | The customer joins through a text link in their phone browser without downloading an app, creating an account, or signing in. | Customers can join visual sessions through browser-based technology without downloading an app. |
| Integrations | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. | It integrates with CRM and field service systems, user directories, digital channels, SMS gateways, IVR, knowledge management systems, and external systems through open APIs. |
| Purpose | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. | TechSee VIA is a unified visual platform that uses visual data to automate customer service processes. |
OnSight RVX plans
- Starter$29 a month
- Business$59 a month
- Enterprise$90 a month
TechSee VIA Platform plans
- Tailored pricingPriced on request
Pick OnSight RVX if…
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.
Pick TechSee VIA Platform if…
TechSee VIA is aimed at enterprise service organizations, including teams in telecom, consumer electronics, insurance, manufacturing, retail, and utilities. It may fit support teams that use visual sessions and shared issue-resolution knowledge.