Odoo Helpdesk vs ProProfs Help Desk

Odoo Helpdesk

9.4 #1 in Help desk software

About Odoo Helpdesk

ProProfs Help Desk

7.9 #17 in Help desk software

About ProProfs Help Desk
Odoo HelpdeskProProfs Help Desk
Free planYesYes
Free trialYes
Paid from$2.08/mo$29.99/mo
PlatformsAndroid, api, iOS, Linux, self-hosted, Web, Windowsapi
Free planYesYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from$23.88/user/mo
Included agent seats1

Listed together in Best Help Desk Software