Odigo
7.7#24 in call center softwareFrom €40 a monthAndroidiOSWebAPI
VisitOdigo vs VICIdial
What both publish
| Fact | Odigo | VICIdial |
|---|---|---|
| Free plan | No | Yes |
| Headquarters | Boulogne-Billancourt, France | St. Petersburg, Florida, United States |
| Integrations | Packaged CRM integrations include Salesforce, Microsoft Dynamics and Pega, and Odigo Cloud APIs connect CRM, ERP, UCaaS and workforce optimization tools. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Outbound dialer | Yes | Yes |
| Product | Odigo is a European provider, operator, integrator and publisher of AI-driven contact center as a service software. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Odigo plans
- Voz€40 a month
- Voz & Digital€58 a month
- Voz & Digital Plus€75 a month
- Voice (annual)€40 a month
- Voice (monthly)€48.99 a month
- Voice & Digital (annual)€58 a month
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Odigo if…
Odigo may suit organizations that need to manage customer interactions across multiple channels, from small Essential deployments to larger platform rollouts. Its packaged CRM integrations, APIs, and listed security and compliance measures may be relevant to organizations with those requirements.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.