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Nuclino vs ProProfs Knowledge Base

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Nuclino

8.1#12 in knowledge base softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactNuclinoProProfs Knowledge Base
APIThe API can create and update content, fetch content as Markdown, search content, list items, and fetch users.The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs.
Article limit5025
ComplianceNuclino states a GDPR commitment and displays ISO 27001, ISO 27018, and SOC2 standards on its security page.The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws.
Custom domainYesYes
Free planYesYes
IntegrationsThe maker lists integrations including Slack, Microsoft Teams, Discord, Google Drive, OneDrive, Dropbox, Jira, and many embeddable diagram and media tools.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
Publishing audiencebothboth
SSO supportYesYes
SupportThe pricing comparison lists help center access and basic email support on Free, with priority email support on Starter and Business.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.
Version historyYesYes

Nuclino plans

  • FreeFree
  • Starter—
  • Business—

ProProfs Knowledge Base plans

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month

Pick Nuclino if…

Nuclino suits teams bringing shared knowledge, documents, and projects into one workspace. The Free plan may fit teams comfortable with its 50-item, three-canvas, and 2GB limits.

Pick ProProfs Knowledge Base if…

It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.

Charts they share