
Nuclino
8.1#12 in knowledge base softwareFree planFree planAndroidiOSWebAPI
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| Fact | Nuclino | ProProfs Knowledge Base |
|---|---|---|
| API | The API can create and update content, fetch content as Markdown, search content, list items, and fetch users. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Article limit | 50 | 25 |
| Compliance | Nuclino states a GDPR commitment and displays ISO 27001, ISO 27018, and SOC2 standards on its security page. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Discord, Google Drive, OneDrive, Dropbox, Jira, and many embeddable diagram and media tools. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | The pricing comparison lists help center access and basic email support on Free, with priority email support on Starter and Business. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Nuclino suits teams bringing shared knowledge, documents, and projects into one workspace. The Free plan may fit teams comfortable with its 50-item, three-canvas, and 2GB limits.
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.