Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
VisitNextiva vs VitalPBX
What both publish
| Fact | Nextiva | VitalPBX |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Documentation | The Customer Hub contains product-specific guides, FAQs and troubleshooting content, with 767 software articles listed across products. | The Wiki covers installation, administration, VitXi, Sonata Switchboard, Stats, Dialer, Recordings, Billing, FAQs and release notes, with forum, YouTube and Udemy support links. |
| Headquarters | Scottsdale, Arizona, United States | Miami, Florida, United States |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Rating on Apple App Store | 4.2 out of 5 from 7.1K ratings for NextivaONE. | VitalPBX Connect has insufficient ratings and reviews to display an overview. |
| Rating on Capterra | 4.6 out of 5 from 919 reviews. | 4.7 out of 5 from 15 reviews. |
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
VitalPBX plans
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
Pick VitalPBX if…
You want what its maker publishes above — check its page for the details.