Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
Visit| Fact | Nextiva | SureWFM |
|---|---|---|
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Custom integration/API work can connect SureWFM to phone systems, HR or timekeeping systems, and CRMs; standard connectors start at $800 per project. |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
It suits contact centers and BPOs that need forecasting, schedule management, agent self-service and intraday staffing visibility. Teams should be comfortable with a web-based service and no on-premises installation.