EVERYTHING XIAOMI
Get listed
Side by side

Nextiva vs SureWFM

Nextiva

8.8#2 in business phone systemsFrom $15 a month
AndroidiOSWebAPI
Visit

SureWFM

5.9#12 in customer service workforce management softwareFrom $599 a month
Web
Visit

What both publish

FactNextivaSureWFM
IntegrationsNextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.Custom integration/API work can connect SureWFM to phone systems, HR or timekeeping systems, and CRMs; standard connectors start at $800 per project.

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

SureWFM plans

  • Starter$599 a month
  • Growth$899 a month
  • Partner$1,500 a month

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Pick SureWFM if…

It suits contact centers and BPOs that need forecasting, schedule management, agent self-service and intraday staffing visibility. Teams should be comfortable with a web-based service and no on-premises installation.

Charts they share