Natterbox
7.3#36 in call center softwareFrom $82 a monthAndroidiOSWebExtension
VisitNatterbox vs VICIdial
What both publish
| Fact | Natterbox | VICIdial |
|---|---|---|
| Free plan | No | Yes |
| Headquarters | London, UK | St. Petersburg, Florida, United States |
| Outbound dialer | Yes | Yes |
| Product | Natterbox is a cloud contact center and business communications platform managed directly within Salesforce. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Natterbox plans
- Pro$82 a month
- Premium$146 a month
- EnterprisePriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Natterbox if…
Natterbox suits organizations using Salesforce that need contact-center calling and communications across voice and messaging channels. It may also suit teams wanting AI Assistants with human escalation and call data recorded in Salesforce.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.