MyOperator
8.3#10 in call center softwareFrom ₹5,000 a monthAndroidiOSWebAPI
VisitMyOperator vs WA Desk
What both publish
| Fact | MyOperator | WA Desk |
|---|---|---|
| Analytics | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. | Analytics include first-response and resolution times, agent performance, CSAT surveys, ticket trends, and exportable reports. |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | Noida, Uttar Pradesh, India |
| Mobile apps | The Dialer app is available for Android and iOS and requires an active MyOperator outgoing subscription. | Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts. |
| Product | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. |
| Security | MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption. | The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure. |
MyOperator plans
- Sedan₹5,000 a month
- SUV₹15,000 a month
- Enterprise—
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
WA Desk plans
- Starter₹1,499 a month
- Growth₹3,499 a month
- EnterprisePriced on request
Pick MyOperator if…
It may suit businesses coordinating phone, WhatsApp, and bot-based customer conversations. The listed integrations and human handovers may be useful to teams routing leads and support conversations across channels.
Pick WA Desk if…
WA Desk suits teams handling customer support over WhatsApp, including teams in ecommerce, healthcare, finance, real estate, education, or travel. Its shared inbox and ticket workflows are designed for multiple agents.