Mitel CX vs uContact

Mitel CX

7.7 #17 in Call Center Software

About Mitel CX

uContact

6.0 #134 in Business Phone Systems

About uContact
Mitel CXuContact
Free planNoNo
Free trialNoNo
Paid from—$59.99/mo
Open sourceNoNo
Platforms—Web, iOS, Android
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementYesYes
Free plan—No
Paid from—$59.99/user/mo

Both are listed in Best Call Center Software. On Everything Xiaomi, Mitel CX scores higher on our published basis.