Mint Service Desk vs TechExcel ProjectOne ALM

Mint Service Desk

6.1 #30 in IT Problem Management Software

About Mint Service Desk

TechExcel ProjectOne ALM

6.6 #11 in IT Problem Management Software

About TechExcel ProjectOne ALM
Mint Service DeskTechExcel ProjectOne ALM
Free planNoNo
Free trialYesYes
Paid from$5/mo$10/mo
Platformsapi, Linux, self-hosted, WebAndroid, iOS, self-hosted, Web, Windows
Free planNoNo
Workaround trackingYesYes
Paid from20 /user/mo
Root-cause analysisYes
Known-error databaseYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionshybrid
Requirements managementYes
Test managementYes
Release managementYes
TraceabilityYes
Delivery methodologiesconfigurable

Listed together in Best IT Problem Management Software